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Highfield Health Centre2 Procter Street(off Tong Street)Bradford, BD4 9QATel: 01274 651416
WE HAVE BEEN EXPERIENCING PROBLEMS WITH OUR TELEPHONES - PLEASE BEAR WITH US WHILST OUR TELEPHONE SUPPLIER WORKS TO RESOLVE THESE PROBLEMS.
WE APOLOGISE FOR ANY INCONVENIENCE CAUSED AND HOPE TO HAVE THIS RESOLVED AS SOON AS POSSIBLE.
New Patient Registrations
Looking for a doctor?Please contact the practice and arrange to complete a new patient registration form and health questionnaire. You will need proof of identity and proof of address with you when you register.
Please try to keep your appointment and arrive at the surgery in good time. If you are unable to make your appointment, please tell us as soon as possible so we can offer your appointment to another patient.
Out of HoursIf you need to see a doctor outside normal surgery hours, please telephone the normal practice number – 01274 224 888 – and you will be directed to our emergency on-call doctor service. Alternatively, you can call 111 for any health queries.
To make an appointment, obtain a test result or make a general enquiry please contact the surgery on our main number :- 01274 651416.
Covid-19 Update - Currently all GP appointments are by telephone only. There is a mixture of pre-bookable telephone appointments for routine issues and book on the day telephone appointments for urgent or acute issues. Our pre-bookable appointments are available up to 14 days in advance, and our book on the day appointments are available from 8am on the day.
Extended Access Appointments - Extended Access is a service which provides primary care during evenings and weekends across Bradford from different hubs. Currently Extended Access is limited to GP telephone consultations and mental health support telephone consultations due to the Covid-19 pandemic. These evening and weekend appointments become available at 9am on the day.
Over 30% of our daily telephone calls are received between 8am—9am. This can mean that you may have a long wait for your call to be answered. If your call is non urgent, please try and ring the Practice at a quieter time. This is usually after 10am.
We have a legal obligation to offer our patients a same sex chaperone for intimate examinations. If you do not wish to be accompanied by a chaperone please let the doctor or the nurse know so this can be recorded in your medical record. Chaperones are usually a nurse or one of our specially trained members of staff.
Please let us know if more than one person in the family needs to be seen. A separate appointment is needed for each person. If you have more than one problem to discuss, the doctor may ask you to make an additional appointment.
Our walk in clinics are currently suspended indefinitely due to the Covid-19 pandemic.
We have now resumed carrying out home visits for patients who are physically unable to attend the surgery. These are restricted to urgent issues only and are only for issues which cannot be dealt with by telephone.
If possible please try to telephone reception before 10:30am if you require a home visit. You will be telephoned before the GP visits.
Home visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the practice.
Both of our sites are accessible to patients using a wheelchair. We also have parking spaces next to the main entrance which are reserved for patients displaying a disabled sticker.
A hearing loop is available for patients with a hearing impediment. If you are in need of any physical assistance (e.g wheelchair), please inform the staff when you book your appointment so that the necessary arrangements can be made for you in advance.
We can arrange interpretation and translation services on the telephone for patients who do not speak English, but you are welcome to bring your own interpreter also.
Below is a description of the service as is was previously.
From 1st October 2018, the practice is part of the Extended Access service which provides GP, Physiotherapy, Nurse and Healthcare Assistant appointments from the following locations (hubs) across Bradford:
As a registered patient with this practice, you have access to the following:
Weekday evening appointments
Evening appointments from 6:30pm to 9:30pm at any of the three hubs to see one of the following, subject to availability:
Weekend and bank holiday appointments are available with a GP from 10am to 1pm from the Central hub. Young People's Counselling services are also available from 10am to 1pm on Saturdays from the Central hub.
More information about appointments with the Extended Access service
The service is run by Bradford Care Alliance, which represents all GP practices in the Bradford area. Appointments are with GPs and other healthcare staff who work in the area, so your appointment may not be with a clinician from this practice.
When booking an appointment in the Extended Access service our receptionists will ask for your consent to share your medical record. Click here to learn more about how and why we process your information.
Further details of the services and location maps are available here.