To make an appointment, obtain a test result or make a general enquiry please contact the surgery on our main number :- 01274 651416.
Urgent cases will be seen the same day but the appointment may not be with the doctor of your choice.
Non urgent appointments are available every week with a GP or Nurse Practitioner at the Walk in Clinc (Monday or Thursday afternoon-please see Walk in Clinic) or if you wish to see a particular doctor or can't make the Walk in Clinic you also have the option to book in advance Monday to Friday, though you may have to wait longer for an appointment. Appointments can be booked by telephone or on line (see on line services).
If you attend late for an appointment you may be asked to re-book.
Over 30% of our daily telephone calls are received between 8am—9am. This can mean that you may have a long wait for your call to be answered. If your call is non urgent, please try and ring the Practice at a quieter time. This is usually after 10am.
We have a legal obligation to offer our patients a same sex chaperone for intimate examinations. If you do not wish to be accompanied by a chaperone please let the doctor or the nurse know so this can be recorded in your medical record. Chaperones are usually a nurse or one of our specially trained members of staff.
Please let us know if more than one person in the family needs to be seen. A separate appointment is needed for each person. If you have more than one problem to discuss, the doctor may ask you to make an additional appointment.
Who to see
The above document will give you an introduction to our clinical team, including the days they are in practice and what they specialise in.